1. Introduction

Welcome to Royal Bhoomi (accessible at https://royalbhoomi.com/).Rajadhani Royal Bhoomi Developers Private Limited (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring your personal data is handled in a safe, secure, and transparent manner.

This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website, inquire about our open plots/flats, or utilize our services. It complies with the General Data Protection Regulation (GDPR) and relevant Indian data protection laws.

2. Data Controller Information

For the purposes of data protection laws, the Data Controller responsible for your personal information is:

Rajadhani Royal Bhoomi Developers Private LimitedAddress: D.No: 6-12-81-82, First Floor, Srinivasa Nilayam, 12/3 Arundelpet, Guntur, Andhra Pradesh.Email: RoyalBhoomi@gmail.com

3. Information We Collect

We collect various types of information to provide and improve our real estate services:

A. Personal Information You Provide (Directly)

When you fill out a “Contact Us” form, book a site visit, or download a brochure, we may ask for:

  • Identity Data: Name, Gender.
  • Contact Data: Phone Number, Email Address, Residential Address.
  • Transaction Data: If you proceed with a booking, we may collect PAN Card details, Aadhaar numbers (for KYC), and bank account details for payment processing.

B. Information We Collect Automatically

When you visit our website, we may collect:

  • Technical Data: IP address, browser type, device type, and operating system.
  • Usage Data: Pages visited, time spent on the site, and click-through patterns.
  • Cookies: We use cookies to improve user experience (see Section 9).

4. How We Use Your Data

We process your data only for specific, lawful purposes:

  1. Service Delivery: To schedule site visits, process plot bookings, and prepare sale agreements.
  2. Communication: To contact you regarding your inquiries via Phone, Email, or WhatsApp.
  3. Marketing: To send you updates on new launches, price offers, or newsletters (only if you have opted in).
  4. Legal Compliance: To verify identity (KYC) for property registration as required by government authorities.
  5. Improvement: To analyze website traffic and improve our layout presentations.

5. Legal Basis for Processing (GDPR)

We process your personal data under the following legal grounds:

  • Consent: When you voluntarily submit a form asking to be contacted.
  • Contract: When processing data is necessary to fulfill a sale agreement or booking receipt.
  • Legal Obligation: Maintaining records for tax, DTCP/RERA compliance, and property registration.
  • Legitimate Interests: Marketing our services and ensuring website security.

6. Data Sharing and Disclosure

We do not sell your personal data. We only share it in the following strict circumstances:

  • Service Providers: With CRM software providers, IT support, or marketing agencies who assist in our operations (bound by confidentiality agreements).
  • Legal & Financial Institutions: With banks (for loan processing) or government registration offices (for property deeds).
  • Legal Requirements: If required by law, court order, or government authority.

7. Data Storage and Security

  • Security Measures: We use SSL encryption (Secure Socket Layer) on our website and restricted access protocols for our internal databases to protect your data from unauthorized access.
  • Storage Location: Your data is stored on secure servers. Physical documents (like sale deeds) are stored in locked, secure facilities at our Guntur headquarters.
  • Breach Notification: In the unlikely event of a data breach, we will notify you and the relevant authorities within 72 hours, as required by law.

8. Data Retention

We retain your personal data only as long as necessary:

  • Inquiries: Stored for up to 2 years for follow-up purposes.
  • Transactions/Bookings: Stored for 7+ years (or as required by Indian Property & Tax laws) for audit and legal purposes.
  • Marketing: Until you opt-out or unsubscribe.

9. Your Rights (GDPR & User Rights)

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): Request deletion of your data (unless we are legally required to keep it for property records).
  • Right to Restrict Processing: Ask us to suspend processing your data.
  • Right to Object: Object to your data being used for direct marketing.
  • Right to Data Portability: Request transfer of your data to another service provider.

To exercise any of these rights, please contact us at: RoyalBhoomi@gmail.com.

10. Cookies Policy

Our website uses cookies to track session information and analytics. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

11. Third-Party Links

Our website may contain links to external sites (e.g., Google Maps, YouTube, Banking partners). We are not responsible for the privacy practices of these third-party sites.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. The updated version will be posted on this page with a revised “Effective Date.”

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Rajadhani Royal Bhoomi Developers Private LimitedAddress: D.No: 6-12-81-82, First Floor, Srinivasa Nilayam, 12/3 Arundelpet, Guntur.Email: RoyalBhoomi@gmail.com

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